What if I need to change my reservation?
You can increase your order as long as we have the items available, and remove items as well. You can make as many changes as you want as long as your final counts haven’t been given.
I live out of town, is it possible to plan my event long distance?
Of course! We are fortunate to live in such a great place, many people from outside the area plan their events here. We can communicate and send images via phone, fax, email or all three!
I just want to plan a small dinner party, is there a minimum order?
No. And good for you! Small dinner parties are all the rage. From romantic candlelit dinners to wine tasting or sushi parties – we are happy to help you plan even the smallest group.
What if I need to schedule delivery, setup and pickup?
Depending on distance and exact services required we would be glad to give you a quote. A representative must meet the driver and have a contact number for directions.
Will you donate to my event?
We do a lot of events with schools, churches, and other non-profits. Giving back to the community is something that we love to do. However, we do have a set budget amount for donations. Feel free to fill out this form in its entirety and submit it by the first day of each quarter for consideration. Donation Request Form
What if an item is damaged or lost during my rental period?
As careful as you may be, sometimes incidences occur. We will be fair but you will be charged a replacement cost or repair on that item.
Can I pick up the day before my event?
Depending on availability it may be possible. Ask about multiple day discounts.
Do items have to be returned clean?
All items must be returned in the same condition you received them. A cleaning charge will be assessed if dirty. Linens must simply be shaken free of food and decoration. Please do not bag linens while they are damp or allow candle wax to get on the linen. Any damage is the responsibility of the renter.